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Overview


Spin Casino

For players looking for the latest Spin Casino sister casinos, I have put together the Ultimate Review Guide to Spin Casino with all the details. In this review, we aim to answer all your questions about this popular Bayton Limited casino from the 50 free spins no deposit bonus to top games, and solving frequent customer issues.

Read on to get all the details!

Spin Casino Review

spin casino screenshot

What is Spin Casino?

Spin Casino has been around since 2001, although it was previously known as Spin Palace Casino.
The casino hosts over 600 casino games, including slots, table games like roulette and blackjack, and almost 70 live dealer games from Microgaming and Evolution Gaming.

Is Spin Casino Legit?

mga logo

Yes, Spin Casino is a legitimate online casino site managed by Bayton Limited, a company that has been in the online gambling industry for over a decade.

Is Spin Casino licensed?

Yes, Spin Casino holds the same gambling license used by all the Baytree Limited casinos, namely: the Kahnawake Gaming Commission (KGC) and the Malta Gaming Authority (MGA): MGA: MGA/B2C/145/2007

Who are the Spin Casino sister sites?

The Spin Casino sister sites include Royal Vegas, Mummys Gold, Euro Palace, Gaming Club, Jackpot City, Platinum Play, Lucky Nugget, River Belle, Ruby Fortune, and All Slots.

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Did you know? All Spin Casino sister casinos are almost identical. 😨

All the sister casinos of Spin Casino are operated by Bayton Limited and run on the same gaming platform. The main differences between them comes from the welcome bonus terms and player promotions.

Welcome Bonus and Promotions

What is the Spin Casino welcome bonus offer?

The welcome bonus offers at Spin Casino is a 100% match up bonus offered as a welcome package for up to $1,000 free bonus on the first deposits. Here’s a quick breakdown:

1st Deposit – 100% match up bonus up to $400 free bonus. If you deposit $100, you get another $100 as bonus. To get the maxim $400 free bonus you will need to deposit $400.

2nd & 3rd Deposits – Another 100% match up bonus up to $300 per deposit. As before, to get the maximum $300 bonus you’d need to deposit $300 each time.

Remember that these free bonuses come with a 35 times wagering requirement. If you make a $100 deposit and you get a $100 credit bonus, the wagering requirement would be 35×100 = $3,500.

Each type of game contributes differently to the wagering requirement. You should check the table for full details, but for your information, baccarat and progressives contribute 0% while slots, Keno, and Scratchcards contribute 100% of the stake amount.

Also, any winnings coming from either the cash portion of your balance and the bonus money portion of your account must meet the wagering requirements before being cashed out.

Is there a Spin Casino free spins no deposit bonus?

Yes, Spin Casino offers a 50 free spins no deposit bonus to all new comers. You can see how the entire free spins play out in this video:

To get 50 free spins with no deposit, click on the link with the offer here > and you’ll be redirected to the Spin Casino bonus page.

The free spins no deposit can be played instantly without registering for an account. After playing the free spins, you will be awarded a bonus amount from these spins.

To claim that cash amount, usually around $20, you must sign up to Spin Casino and deposit at least $10 to have the cash added to your account. Yes, of course there was a catch.

From there, you can use your $20 free bonus plus your deposit (say $10) to play any games you want. Remember that winnings coming from either portion of your balance are still subject to 35 times wagering requirement.

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50 Free Spins No Deposit + 400€ bonus

Do I need a no deposit bonus code?

No, you don’t need to use a bonus code to claim the 50 free spins no deposit bonus.. You do, however, need to use the appropriate link that takes you to the offer.

All the no deposit bonus we have in store for most Spin Casino sister sites are exclusive to CasinoSisterSite.com, so you need to use the links on this review.

What happened to the Spin Casino $1 deposit promo?

The Spin Casino $1 deposit bonus offer has now been discontinued.

The “$1 deposit” bonus gives players 40 bonus spins by making just $1 deposit the first time. Then on the second deposit, players get 100 bonus spins with just a $5 deposit. And lastly, there’s a 150% match up bonus up to $200 in the third deposit.

BONUS TIP: GET 40 SPINS WITH $1 DEPOSIT!

Of all the Spin Casino sister sites, only Lucky Nugget casino still offers the $1 deposit promotion – also known as “40 spins for $1” bonus offer.

Are there any promo codes available?

Currently, there’s an exclusive 100 free spins no deposit bonus promo for new players. But it doesn’t require the use of a promo code.

Apart from this exclusive offer, there are no promo codes found for Spin Casino at this time.

What is the Daily Free Wheel about?

The Daily Free Wheel promotion is available at all sister casinos of Spin Casino and it’s bonus for all players, including free money players.

Here’s what you need to know about the Daily Free Wheel option:

  • It becomes available only after your welcome bonus has expired or has been claimed.
  • It’s available every four hours unless you get the “Fast Forward” symbol, then it’s two hours.

Here’s how to play the Daily Free Wheel:

  1. Login to your account.
  2. From the casino lobby screen, click the Bonus Wheel icon on the top of the screen.
  3. A screen will pop up, letting you know the available prizes: loyalty points, no prize, free spins, fast-forward, or bonus credits.
  4. Now, spin the wheel to reveal your prize.
  5. Enjoy your prize!

Remember this is a free bonus gift every four hours, so check again later to win another prize.

Is there a Rewards Program?

Yes, Spin Casino offers a loyalty program that rewards players when they make their first deposit.

After a new player makes its first deposit, Spin Casino rewards the player with an initial boost of 2,500 loyalty points, effectively making it a Bronze member.

Earning and exchanging points is one of the perks of the rewards program. Players earn points as they wager and redeem them to receive bonus credits to spend on the games.

As players earn more points through regular gameplay, they climb up the program, unlocking higher levels and rewards.

At the highest levels of the reward program, Spin Casino players enjoy more personalized rewards, bonus offers, access to competitions, and dedicated support.

Casino and Slot Games

Which are the best Spin Casino games?

The best casino games to play at Spin Casino largely depend on your own taste and risk tolerance. But we’re committed to give you an answer, so here’s a breakdown from the RTP perspective of the games:

Best slot games to play at Spin Casino.

Everyone’s got their taste but we’ve curated the selection to bring you the best slot games to play at Spin Casino based on the most relevant features:

  • Amazing Link Zeus – by SpinPlay Games
  • Mega Money Multiplier – by Microgaming
  • Amazing Link Apollo – by SpinPlay Games

So what do these three slot machines have in common? Here’s why we think they’re the best to play:

  1. Innovative features to unlock more wins: “Amazing Link Zeus” and “Amazing Link Apollo” both feature the “Amazing Link” mechanic, allowing players to unlock special bonuses or jackpots.
  2. High RTP % These three slots offer higher RTP compared to the rest:
  3. Amazing Link Zeus has an RTP of 96.33%
  4. Mega Money Multiplier has an RTP of 96.15%.
  5. Amazing Link Apollo has an RTP of 96.40%.
  6. Bonus structure: Microgaming’s “Mega Money Multiplier” is unique because it offers multipliers that significantly boost winnings.
  7. A lower number of reels and paylines offer a good balance between simplicity and excitement. Higher volatility especially for Mega Money Multiplier.
  8. Provider Reputation: Both Microgaming and SpinPlay Game are popular brands among players.

So there you have it, our curated selection of the best casino games at Spin Casino and why they are a must-try.

How to Check the RTP list at Spin Casino?

Checking the RTP list document from Spin Casino is very straightforward.

Here’s how to do it.

On desktop:

  • Sign in with your player account.
  • In the lobby, click on “Payout Percentages” link at the bottom of the page.
  • Click on “Payout Percentage”. The page will reload.
  • Click on “View the document”.
  • The RTP.pdf document will load on your screen.

On mobile:

This link is not displayed if you’re playing on the mobile version. So, how to check it?

Simple, just visit the RTP list document here. (PDF will open in a new tab)

Did you know RTP stands for “Return to Player”?

Before playing slot machines, always check their RTP. This percentage tells you how much money a game returns to players over time. The higher the RTP, the better your chances of winning. Look for games with at least 96% RTP for higher odds.

Live Casino & Table Games

Which are the best roulette games at Spin Casino?

We looked through the repertoire of games and cherry-picked the best roulette games at Spin Casino based on popularity, and imersiveness.

Auto-Roulette: A popular dealer-less roulette game with a high RTP that automatically spins the wheel, with immersive graphics. It’s popular with players who prefer a faster pace experience, and Pragmatic already has several variations.

Speed Roulette: Want to pick up the pace even more? This roulette game is all about speed where players focus on the dynamics of the game. It’s surprisingly popular, and there are even different versions.

Live Mega Roulette: This a top choice if you’re looking for leverage. Mega Roulette adds multipliers to the game increasing the potential wins. A classic roulette layout coated with multiplier possibilities to maximize payouts. And yes, there are more versions of this one too!

Is it possible to play these games for free?

Playing casino games for free at Spin Casino is possible, but it does come with its limitations.

Here’s what you need:

  • Be 18+ years old.
  • Sign up to Spin Casino / Have a player account.
  • Sign in to the casino.
  • Launch any of the available games.

As a free player you will have access to the lobby, games and most features. At the same time, other features will be disabled or unavailable to you, including casino games.

Account and Verification.

How to Sign Up for an account?

To sign up for a new account at Spin Casino, you only need to follow these steps:

✅ Visit Spin Casino; remember you must be older than 18.

spin casino signup

✅ Tap or Click on the “Sign Up” button on the top corner of the screen.

spin casino signup register

✅ Make sure your location is correct.

spin casino signup location next

✅ Then Tap/ Click on the ´Next´ button.

✅ Provide the required details: username, password, mobile number, name and address.

spin casino signup fill info

✅ Tick the boxes to receive offers via email and SMS – freebies often come through these.

spin casino signup tick boxes register

✅ Click the ´Register´ button to finish the signup process.

That’s all! You have just signed up to Spin Casino in just a few minutes.

Tip: Make sure to use the same ID and Bank Statement details.

Tip: Use the same ID and Bank Statement details.

If you want to speed up your withdrawals, we suggest using the same details in your player account as the documents you’ll use to verify your account.


Contact and Support

How do you contact Spin Casino customer support?

You can contact the customer support team at Spin Casino through any of the following:

  • Email: For player queries, verification process, and filing complaints.
  • Help Centre: FAQ support center with preloaded queries and answers.
  • Chat: 24/7 chat functionality with option to activate live chat for real agent.
customer service icon

For verification.
For assistance with the player verification process or to send documents, you can email Spin Casino at [email protected]

For general inquiries.
To contact customer support for general player inquiries, please send an email to: [email protected]

To file complaints.
If you encountered a problem at Spin Casino and you’d like to file a complaint, you can do so sending an email at [email protected]

Can customer support help me delete my account?

Yes, in fact you cannot delete your account on your own. For account closures, you need to request the customer support team either by live chat or send an email to: [email protected]

Does Spin Casino have a phone number?

There is no telephone number to call directly. You must use the live chat function to speak to an agent at Spin Casino. See below for details.

Does Spin casino have live chat? Or is it just a bot?

Spin Casino does have a live chat function. Initially, however, the chat is an automated bot that has the most frequently asked questions preloaded.

Most players report getting stuck with the automated chat bot, but there’s actually a way to speak with an agent. Read on; I’ll show you how!

Where is the live chat function? A Step-by-step Guide

Here’s how to find the live chat function and speak to a real human agent:

  • ✅ From the casino lobby page
  • ✅ Click on your username, then select “Casino Information”.
  • ✅ Click on the link “Help”.
  • ✅ Click on the link “Help Center”.
  • ✅ Choose a category from the menu.
  • ✅ Click on any question – yes, it doesn’t actually matter.
  • ✅ Answer the question below to let them know you need more help.
  • ✅ Click on the link “Click here to contact us”.
  • ✅ A new link will appear, click on the “Click here to chat with us”.
  • ✅ This will enable the live chat window.
  • ✅ Fill out the details using your registered username, email, and first and last name.
  • ✅ And click on “Submit”.

This is going to show you a chat bot, but here’s how to reach the live agent:

  • ✅ From the chat window,
  • ✅ Select the closest option to your issue, we recommend “Deposit Queries”.
  • ✅ The bot will give you information and ask if it solved your query. Select “No”.
  • ✅ You will be then transferred to a live agent.

After speaking to the agent, you can select to have the transcript sent to you and save for future reference.

USEFUL TIP: Select “Deposit Query” to speak to a real agent.

New customers usually have priority over existing ones for most businesses. Selecting “Deposit Query” signals to the customer support team that you want to deposit money, hence they prioritise your ‘call’.

Mobile and Desktop Versions

Spin Casino has been designed to run smoothly on both desktop and mobile versions of the website.

How to play Spin Casino online?

You can play Spin Casino online in different platforms:

  • PC Desktop Online.
  • Mobile Device Online.
  • iOS Mobile App.
  • Android Mobile App.

Does Spin Casino support mobile play?

It’s possible to play at Spin Casino on your mobile in two different ways:

  1. You can load the mobile version of the Spin Casino on your mobile internet browser.
  2. You can download the iOS casino app from Apple Store and Google Play.

Please note that the mobile version of the website is an HTML5 reduced version of the original site that’s been adapted to mobile devices. They’re not the same thing.

If you’re already a customer, please use the same player login details to access the Spin Casino mobile app.

If you’re new to the casino, just download the app and sign up.

Where are the apps available?
You can download the Spin Casino mobile apps from the following links:

  • For iOS download it from Apple Store here.
  • For Andoird devices download it from Google PlayStore.

What can I expect from the casino app for Android?

The Spin Casino mobile app from Android offers players the same great selection of games, including slots, table games and jackpots.

By playing on the mobile app you can expect:

  • ✔️ Quality gaming with high-quality graphics and realistic audio to simulate a real casino experience.
  • ✔️ Convenience in accessing the games. Just fire up the app and you’re ready to play.
  • ✔️ Secure transaction processing giving players safety and privacy.
  • ✔️ Support for responsible gaming since all the tools are easily accessible through the mobile platform.
  • ✔️ Flexibility switching between free and real money play modes.
  • ✔️ A mobile optimized experience.

The dedicated mobile app provides a seamless and enjoyable experience with user-friendly navigation.

What happened to Spin Palace?

spin palace logotype

Spin Palace was the original name of Spin Casino since its inception in 2001. After decades in the market, the brand eventually needed a revamp, and so it was rebranded as “Spin Casino.”

Spin Casino became the new brand with fresh looks and improved user interface. Full casino mobile app, new player promotions and even free spins no deposit bonus offers.

Licensing and Locations

Spin Casino, holding licenses from iGaming Ontario (iGO), the Malta Gaming Authority (MGA), and the Kahnawake Gaming Commission (KGC), is a top choice for players in New Zealand, Canada, and Europe.

Is Spin Casino Licensed to operate in Canada?

license icon

Yes, Spin Casino holds a valid license from the Kahnawake Gaming Commission (KGC) which means they can serve Canadian residents outside of the reserve too.

Based out of Quebec, the Kahnawake jurisdiction has its own rules, but must meet specific rules of other provinces, including the iGaming Ontario Authority.

This allows Spin Casino to cover all of Canada from Alberta to Vancouver, including Ontario.

This means casinos with a KGC license can serve Canadian residents outside the reserve too. But, each Canadian province has its gaming regulations, like Ontario, which has its own body, iGaming Ontario. While KGC-licensed casinos can operate in most of Canada, they must also meet specific provincial rules, especially if they want to operate in Ontario.

Did you know Kahnawake casinos operate across Canada?

Did you know a casino with a Kahnawake Gaming Commission (KGC) license can operate across Canada, including online gambling services. Located within Quebec, the Kahnawake jurisdiction has its own rules that let it grant gaming licenses.

Are any of the Spin Casino sister casinos licensed in Ontario?

Yes, there are four sister casinos licensed by the iGaming Ontario authority:

The rest of the casinos are licensed by the KGC but do not meet the requirements of the Ontario authority.

Is Spin Casino NZ legit?

Yes, having a license from the Malta Gaming Authority means that the casino has been cleared and allowed to accept players from New Zealand.

Spin Casino and its sister casinos are actually very popular gaming choices among players who enjoy the protections and game fairness standards enforced by the Malta Gaming Authority.

Spin Casino sister sites (Pinterest Pin)

Can I play Spin Casino in the EU?

Yes, one advantage of having an MGA license is that Spin Casino can generally operate in EU countries.

Of course, there are some exceptions for countries like Spain, France, and Italy, all of which require licensing from their own government agencies, Dirección General de Ordenación del Juego (DGOJ), Autorité de régulation des jeux en ligne (ARJEL), and Agenzia Delle Dogane e Dei Monopoli (ADM), respectively.

You’re advice to double check the regulation in your jurisdiction to ensure both you and the casino are operating legally. 😉

Can I play if I’m in France?

France is currently a no go with Spin Casino. In France online casinos are required to hold a license from their regulatory authority, the Autorité de régulation des jeux en ligne (ARJEL) and Spin Casino doesn’t have one.

Sorry, guys! c’ la vie!

Is the casino available in Finland?

Yes, the Spin Casino is accessible in Finland and open to registrations and real-money gaming.

In Finland, the Lotteries Act of 2001 regulates all forms of gambling, including online casinos. However, thanks to its MGA license, Finnish players can play at casinos like Spin Casino certain of safety and fairness in the games.

Did you know Finish law allows players to play in foreign casinos?

Finish law does not prohibit players from gambling at foreign online casino sites. Thus, MGA-licensed casinos are inherently safe and legal.

Can I play at Spin Casino from Kenya? 🇰🇪

Kenya is a “grey market” in terms of online gambling. And while the country has established some regulations concerning advertising, social responsibility, and taxation of gambling revenue, the online sector remains more flexible.

In less regulated markets, players should play only at casinos that hold an international license such as the Malta Gaming Authority.

Did you know?

Kenyan law requires only that operators serving Kenyan players have appropriate licenses from the Betting Control and Licensing Board (BCLB) if they are based in Kenya

Therefore, casinos holding an MGA license can operate in Kenya, but players should verify the site’s credibility and legality themselves, considering the relatively relaxed but evolving online gambling regulations in the country.

Can I play from Brazil? 🇧🇷

Yes, if you’re based in Brasil you are welcomed at Spin Casino.

Can I play from Mexico? 🇲🇽

Mexico has just been excluded from the list of allowed countries.

Until recently Mexican players were able to sign up and play at Spin Casino, but due to new regulations they can no longer accept them.

Does it accept players from India? 🇮🇳

While India is not listed in the banned countries group, the Spin Casino site is not available in India. So it can’t accept players from India.

I’m from the Philippines, can I play? 🇵🇭

No, unfortunately Spin Casino does not accept players from Philippines. The casino website may be accessible from within the country, but players are restricted from playing on the site.

Did you know Philippines ia gambling hub?

Did you know that the Philippines is actually one of the fastest-growing gambling markets in Asia? It has become a hub for online gambling operators seeking to extend their presence. Good news for Philippine players!

What Countries are banned from playing at Spin Casino?

The following is the full list of banned countries at Spin Casino: Afghanistan, Australia, Andorra, Austria, Belgium, China, Czech Republic , Denmark, France & Outlying Territories, Lower Saxony (Niedersachsen) state in Germany, Hong Kong, Iran, Israel, Italy, Mexico, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, USA & Outlying Territories, Taiwan, Turkey, Hungary and United Kingdom

Can I play Spin Casino from the USA? 🇺🇸

No, players from the USA are not accepted at the site.

Is Spin Casino restricted in Romania? 🇷🇴

No, Romania is not found within the list of restricted countries at Spin Casino.

New players from Romania enjoy a €1,000 deposit bonus in the first 3 deposits and all the fun of slots, table games, and jackpots.

Is Spin Casino banned in Uganda? 🇺🇬

No, Uganda is not listed as part of the banned countries at Spin Casino. Players from Uganda should be able to access the site and play casino games.

I access Spin Casino from South Africa, can I play? 🇿🇦

No, South Africa is part of the restricted territories at Spin Casino. Although the website is accessible from South Africa, I wouldn’t hope to play on the site.

I’m traveling to the UK soon, can I play Spin Casino there? 🇬🇧

The UK is a banned country at Spin Casino, and the site won’t be accessible from there.

If you’re an existing customer from a legal territory and you’d like to play while on holidays in the UK, you would need to use a VPN on your device and connect from the country you signed up from (e.g. New Zealand).

TIP: Start your VPN before the casino app.

If you’re using a VPN to play casino games, make sure your VPN software is ON and set to the correct location BEFORE you load the casino site or mobile app.

Does Spin Casino have an affiliate program?

buffalo partners logo

Yes, it’s possible to promote Spin Casino by referring new players to the site and earn a commission on those referrals.

Buffalo Partners is the affiliate program that manages Spin Casino and all its sister casinos through an external, robust marketing platform.

It’s a well-established company that has been in business for more than 15 years. They’re experienced, supportive, reliable, and always happy to help.

If you have many social media followers, a Twitch channel, or other means of recommending fellow players to an exceptional online casino, then why not become one of the Spin Casino affiliates?

Hack: Make Money with Spin Casino Affiliates

You can make money by referring friends and players to Spin Casino through the affiliate program. It’s free to join!

Payment Methods

Spin Casino has a variety of payment methods including crypto currencies.

Spin Casino banking methods Pinterest Pin

For your convenience, the casino has enabled certain payment methods according to your location, like Interac payments for Canada and MoneyBookers/Skrill for New Zealand; other methods might be available for your specific location.

Tip: Check if Your Deposit Method Can Also Be Used for Withdrawals

Always check if your chosen deposit method at Spin Casino is also available for withdrawals to avoid any surprises. Aim to use the same method for both deposits and withdrawals for a smoother and quicker transaction process.

What deposit methods are available?

At Spin Casino, you have a variety of deposit options to choose from. These include:

  • Interac
  • Gpay
  • ApplePay
  • paysafecard
  • MuchBetter
  • Interac e-Transfer
  • Neosurf
  • Bank transfer
  • Flexepin

As well as cryptocurrencies like:

  • USDC Solana
  • Bitcoin
  • Ethereum
  • TRC 20
  • Litecoin

Keep in mind:

These payment methods are accessible to players in Canada and New Zealand.
The minimum deposit is $10.

What withdrawal methods are available?

The minimum withdrawal allowed at Spin Casino is $50 but depending on your location, you will have certain withdrawal options available:

In Canada, you can withdraw your winnings using methods like:

  • Interac
  • ACH/EFT/eCheck
  • Ecocard
  • Instadebit
  • MuchBetter
  • Visa

In New Zealand you can use:

  • Ecocard
  • MoneyBookers/Skrill
  • Neteller
  • Swift
  • Visa

Is Paypal accepted at Spin Casino?

No, Paypal is not accepted at Spin Casino.

If you have a Spin Casino account and Paypal is enabled in your location please leave a comment below.

Which are the best payment methods to withdraw without issues?

For hassle-free withdrawals at Spin Casino, the best methods are typically:

  • Interac and Instadebit for Canada: Both are fast and reliable, tailored for Canadian users.
  • Visa, MoneyBookers/Skrill, and Neteller for New Zealand: These offer global reliability and fast transaction speeds.
  • Cryptocurrencies like Bitcoin and Ethereum: Known for their speed, security, and privacy advantages globally.

How to withdraw money from Spin Casino?

Follow these steps to withdraw money from Spin Casino:

  1. Go to the “Bank” section.
  2. Click on the “Withdraw” tab.
  3. Use the pen icon in the bottom right corner under your chosen withdrawal account to either:
  • Edit Account” or “Add an Account.”
  1. Once your account is set up, enter the amount you wish to withdraw and confirm the transaction.

You should know:

This payment choice will apply to all pending withdrawals.

You must verify your account to withdraw.

If your last verification was more than six months ago, you might need to verify again.

If you have accepted a bonus, you must meet the wagering requirements and other terms before withdrawing.

How long does Spin Casino take to withdraw?

Withdrawal times at Spin Casino can range from as quick as 24 hours to up to 7 business days, depending on the withdrawal method you choose.

Here’s why:

After you request a withdrawal, it goes into a minimum 24-hour pending period.

The speed of the transaction after this period varies by method—e-wallets typically process within 24-48 hours, whereas bank transfers and credit/debit cards might take anywhere from 3 to 7 business days.😦

Just to let you know:

Withdrawals aren’t processed over the weekends.
You can check the status of your withdrawals in the Transaction History section.
You must verify your account before requesting withdrawal or your withdrawal will be delayed.

Player experience is different, Reddit users mention that withdrawing money from Spin Casino can take a long time and it’s often hard to get clear updates from their support team.

From the reviews and comments on platforms like Trustpilot, Canadian users often mention slow withdrawals and unhelpful support when trying to get their money from Spin Casino. So keep these things in mind.

Troubleshooting withdrawal issues

If you are having issues with withdrawals, the first step is to go straight to the Help Centre.

Here are some tips to troubleshoot and ensure a smoother withdrawal process:

  • Minimum Amount: You need at least $50 in your account to make a withdrawal.
  • Bonus Money: You can’t withdraw bonus money until you meet the specific play rules.
  • Check Payment Methods: MasterCard doesn’t work for withdrawals; check other options in your banking section.
  • Verify Your Account: Make sure you’ve sent all the needed documents for account verification.

Using Interac?

Follow these steps:

  • Go to “Bank,” click “Withdraw,” and select “Interac e-Transfer.”
  • Choose how much to withdraw (at least $50).
  • Fill in your details and agree to the terms (only needed the first time).
  • Withdrawals take 24 hours to get processed.
  • Processing Time: Interac only processes on weekdays, not on weekends or public holidays.
  • Accept the Transfer: For Interac, accept the transfer via your bank app within 30 days using the password sent to you. If it’s set up to auto-deposit, you’ll just get a notification.
  • Cancellation Issues: If you don’t accept the money in time or mess up the password too many times, your withdrawal might get canceled.

Just stick to these steps to avoid common withdrawal issues.

If you are still having issues the best choice is to go to Live Chat or send an email at [email protected]

Player Reviews

Are there any Spin Casino player reviews out there?

There are a few player reviews online about Spin Casino showing a mixed opinion on platforms like Reddit and Trustpilot.

Trustpilot – 140 reviews and 1.5 Trust score out of 5. 😕
Reddit – Only 2 threads mention Spin Casino 🤔

We’ve gone through the reviews on Trustpilot and scoured Reddit discussions to give you a full picture of what players think about their experiences. Here, we’ve summed up the positive and negative feedback from various sources.

Here’s a rundown of what users have reported, highlighting both the upsides and the downsides:

Compliments:

Spin Casino has been praised by some players for its game variety and mobile app compatibility.

Players like John from the Trustpilot reviews appreciated the app’s functionality on older devices and access to jackpot games. He mentions,

“I love having access to million-dollar slots on my phone, and their live tables are a nice addition.”

Other users, like Wayne Tengu and Kanon Greene, highlighted the free spins and the variety of pokies as notable positives.

From the Reddit discussions, Spin Casino was often noted for its game variety, especially in slots. A user from the Reddit thread on ‘Best online casinos in Canada’ stated,

“Spin Casino has the best slots of any site in CA, more software providers and newer games with addicting graphics.”

Complaints:

However, a significant number of reviews on Trustpilot and Reddit have highlighted issues with withdrawals and customer service.

Key complaints include prolonged withdrawal times, poor customer service responses, and difficulties with account verification.

For instance, Karl J from Trustpilot expressed frustration about withdrawal delays and unresponsive customer service,

“Shocking site. I’m from New Zealand withdrawal money on 25th March 2024. Still waiting for money to go into my bank. Rang the contact number which is a cell phone number and it’s fake.”

Regarding withdrawal issues, a Reddit user echoed similar sentiments

“I won 5000$ playing spin casino and I requested a withdrawal on March 20th. I still have not received the money.” – r/onlinegambling

The problem of stringent wagering requirements and blocked accounts after winning was another recurrent theme.

A Trustpilot user, Barbara Gille, complained:

“They took my money very quick but they don’t want to pay my winnings!!!! Since April 2nd it shows pending!!!!”

A troubling account from a Trustpilot review by Kyle Packham recounts his high withdrawal requirements after a substantial win:

“I was able to play through and unlock my funds cashed out 19K AFTER $12600 yes that’s right I had to win an additional 12600 to unlock it.”

On Reddit, frustrations about the general experience and distrust in the casino’s operations were voiced:

“I don’t get it why people recommend those casinos, because they are all shit. Winning amount suck, we keep winning only 1-5$ from bonus round most of the time,”

shared a user under the handle Killgreat3344.

There are some positive comments about the game selection and mobile app functionality, but the overwhelming majority of feedback is critical, particularly concerning withdrawal processes and customer service efficacy.

While more information is needed to determine if the casino is on the wrong side, many players have expressed dissatisfaction with the amount of wagering and time it takes to receive a withdrawal.

Reading and understanding the terms and conditions before accepting any bonus and knowing the verification procedure is crucial to avoid withdrawal issues.

Got any questions? Leave a comment below!

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